General Questions
The item I wanted is now out of stock, what can I do?
Message me or email me at craftynblessed@yahoo.com and let me know what you are looking for!
How can I find out about upcoming promotions?
Be sure to join our email list or follow us on social media!
Orders
Can I change or cancel my order?
Please email us at craftynblessed@gmail.com if you have any issues with your order!
How do I use promo code?
At checkout there is a spot to put your promo or discount code in before you checkout!
I have placed an order and didn't receive confirmation email?
Be sure to check your spam for messages from Craftynblessed@yahoo.com. If you don’t see anything, message us on social or email me to confirm that we received it!
Returns
Do you offer refunds or returns?
We do not offer refunds or returns on our personalized items unless there is a mistake made on our end or something is wrong with it. We will do our best to work with you, but since our work is customized to you, we cannot return it.
Shipping
Can I track my parcel online?
Absolutely! Once your order has shipped, we will add the tracking number to the order so you can keep an eye out for it!
How long does delivery take?
We typically ship via UPS Ground which takes an average of 3-4 business days on average!